IT Excellence Moves Forward

IT Excellence

Since the introduction of IT Excellence, significant progress has been made in developing a constituent-centric operating model. The operating model is a master plan that guides how IT works and serves the campus community. The Office of Information Technology (OIT) has finalized their vision and guiding principles, org structure, and strategic initiatives.

The first major accomplishment of the project was uniting the IT community around a shared vision and guiding principles. The vision states that, “IT will provide excellent constituent service, acting as a strategic partner to advance Rice’s priorities and mission of pathbreaking research, unsurpassed teaching, and contribution to the betterment of our world. IT will fuel innovation at speed across the university by building a culture of trust, using an effective operating model, driving seamless experiences, and providing core IT capabilities.”

IT Guiding Principles

In support of IT’s vision and guiding principles, the IT organization’s structure has been updated to create greater alignment and ensure the success of IT’s future. The new org chart can be accessed here.

The IT Excellence portfolio includes a variety of strategic initiatives and projects. The graphic below details the strategic initiatives at-a-glance which were informed by cross-functional stakeholder groups. These initiatives will inform IT’s roadmap for the next five years. Additional details about the critical projects unfolding in the year ahead will be shared in upcoming Fast Five articles, admin forums, and other university communication channels.

IT strategic initiatives