Our Future in Focus

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OUR MISSION

The mission of Operations, Finance, & Support is to provide services and support to the university through solution-oriented customer service and efficient use of resources. We foster a community of care reflected in our collective commitment to diversity, equity, inclusion, operational excellence, and innovation.

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OUR VISION

With innovation at our core, we're rewriting the playbook to create an environment where interactions are seamless, experiences are unparalleled, and successes are celebrated together as a vibrant, inclusive, and diverse community.

Our Goals

Operational Excellence

Operational Excellence

Model operational excellence by innovatively enhancing service delivery, administrative efficiency, and financial performance.

Customer Experience

Customer Experience

Deliver an unparalleled customer experience within our diverse community by fostering a culture of empathy, transparency, and responsiveness while anticipating the evolving needs of our university.

Community of Care

Community of Care

Cultivate an equitable, inclusive, and safe environment that promotes well-being and belonging for all campus community members.

Strategic Portfolios

Budget & Finance Excellence

The Budget & Finance Excellence portfolio serves as a guide to align financial resources with Rice’s mission, drive data-informed decision-making, provide customer-centric financial services, and spur innovation.

Budget & Finance Excellence

HR Excellence

The HR Excellence portfolio positions HR as a strategic partner with campus units to attract and retain accomplished faculty and staff supporting Rice’s mission, vision, and values.

HR Excellence

IT Excellence

The IT Excellence portfolio establishes OIT as a strategic partner across the university by enhancing IT services, technology infrastructure, and operational processes, fostering data-informed decision-making, and driving innovation to elevate customer experience and support the success of divisions, departments, and units.

HR Excellence

Campus Safety Excellence

The Campus Safety Excellence portfolio is being finalized and will be shared in the coming months.

Campus Safety Excellence

Campus Services & Sustainability Excellence

The Campus Services & Sustainability Excellence portfolio is being finalized and will be shared in the coming months.

Campus Services & Sustainability Excellence

Real Estate & Capital Excellence

Rice’s capital investments with innovation and demonstrates a thoughtful, sustainable vision for Rice’s physical future. This portfolio is being finalized and will be shared in the coming months.

Real Estate & Capital Excellence