OUR MISSION
The mission of Operations, Finance, & Support is to provide services and support to the university through solution-oriented customer service and efficient use of resources. We foster a community of care through a commitment to professional growth, fairness and respect that guides how we work - enabling operational excellence and innovation in service to the university’s mission.
OUR VISION
We're rewriting the playbook with innovation at our core, to create an environment where interactions are seamless, experiences are unparalleled, and successes are celebrated together as a vibrant, inclusive, and diverse community.
Our Goals
Operational Excellence
Model operational excellence by innovatively enhancing service delivery, administrative efficiency, and financial performance.
Customer Experience
Deliver an unparalleled customer experience within our diverse community by fostering a culture of empathy, transparency, and responsiveness while anticipating the evolving needs of our university.
Community of Care
Cultivate an equitable, inclusive, and safe environment that promotes well-being and belonging for all campus community members.
Strategic Portfolios
Budget & Finance Excellence
The Budget & Finance Excellence portfolio serves as a guide to align financial resources with Rice’s mission, drive data-informed decision-making, provide customer-centric financial services, and spur innovation.
HR Excellence
The HR Excellence portfolio positions HR as a strategic partner with campus units to attract and retain accomplished faculty and staff supporting Rice’s mission, vision, and values.
IT Excellence
The IT Excellence portfolio establishes OIT as a strategic partner across the university by enhancing IT services, technology infrastructure, and operational processes, fostering data-informed decision-making, and driving innovation to elevate customer experience and support the success of divisions, departments, and units.
Campus Safety Excellence
The Campus Safety Excellence portfolio is being finalized and will be shared in the coming months.
Campus Services & Sustainability Excellence
The Campus Services & Sustainability Excellence portfolio is being finalized and will be shared in the coming months.
Real Estate & Capital Excellence
Rice’s capital investments with innovation and demonstrates a thoughtful, sustainable vision for Rice’s physical future. This portfolio is being finalized and will be shared in the coming months.
